1. Introduction

Thank you for shopping at YiKnows. We strive to ensure that your orders are delivered promptly and in excellent condition. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website [yiknows.com] (the “Site”).

2. Shipping Methods and Costs

International shipping cost varies according to weight, dimensions and address. You will see shipping charges during checkout, taxes for import will be added on seperately.

If you have made an error in your address, please email us ASAP., so we can quickly change it. After an order has left the warehouse, the address cannot be changed any more.

4. Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. Processing times may be longer during holidays or promotional periods.

5. 交货时间

Delivery times are estimates and begin from the date the order is shipped, not the date the order is placed. Delivery times may vary depending on the shipping method selected and the destination.

6. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier’s website.

7. Shipping Restrictions

Some items may have shipping restrictions due to size, weight, or regulatory requirements. If an item cannot be shipped to your location, we will notify you and provide a refund or alternative solution.

8. 海关和进口关税

对于国际订单，客户需承担可能产生的任何关税、税费或进口费用。这些费用不包含在运费中，承运商将在交货时收取。请咨询当地海关办公室了解更多信息。

9. 包裹损坏或丢失

如果您的包裹在运输途中损坏或丢失，请立即通过 [contact.yiknows@gmail.com] 与我们联系。我们将与承运人合作解决问题，并酌情安排更换或退款。

10. 本政策的变更

We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Shipping Policy, please contact us at:

contact.yiknows@gmail.com